Privacy Policy

Effective Date: 02/11/2023

At High Croft Care Home, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://highcroftcarehome.co.uk/) or interact with our care home services.

1. Information We Collect

  • Personal Information: When you visit our website, you may voluntarily provide us with personal information such as your name, email address, phone number, and other contact details when using our contact forms or requesting information.

  • Automated Information: We may collect non-personal information automatically through the use of cookies and similar tracking technologies. This may include your IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to respond to your inquiries and provide information about our care home services.

  • Analytics: We may use automated information to improve our website’s functionality, user experience, and content.

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information under the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our website and providing services to you.

  • Legal Compliance: We may disclose information if required to do so by law, or if we believe such action is necessary to comply with legal requirements or protect the rights, property, or safety of High Croft Care Home, our users, or others.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect data about your browsing behavior. You can manage your preferences for cookies through your browser settings.

5. Your Rights

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You may request that we correct any inaccuracies in your personal information.

  • Deletion: You may request the deletion of your personal information unless we have a legitimate reason to retain it.

6. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is entirely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any changes.

8. Contact Us

If you have questions or concerns about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us using the contact page on this website.